Can I travel to Turkey if my e-Visa details don't match my passport?
No. If the information on your Turkey eVisa does not match the information on your passport or travel document, the eVisa is invalid. You should apply for a new eVisa with the correct details before traveling to Turkey.
Once a Turkey eVisa has been processed, its information cannot be changed. This means errors such as an incorrect passport number, name, nationality, or travel document details may require a new eVisa application.
Before traveling, compare the information on your eVisa carefully with the passport you will use to enter Turkey. Below, we explain which details to check, what to do if you find an error, and how to avoid problems with your eVisa application.
What happens if my Turkey eVisa details don't match my passport?
If your Turkey eVisa details do not match your passport or travel document, the eVisa may not be valid for travel. Your personal and passport information should match the document you will use to enter Turkey.
If you find incorrect information after your eVisa has been processed, you will generally need to submit a new application with the correct details before traveling.
Can I correct information on a Turkey eVisa after it is issued?
No. Information on a Turkey eVisa cannot generally be changed after the application has been processed.
If your issued eVisa contains incorrect passport or personal details, you will normally need to submit a new application. Do not edit the issued eVisa yourself.
Can I get a refund for a Turkey eVisa with incorrect details?
Do not assume an incorrect eVisa automatically qualifies for a refund. Applicants are responsible for checking their information before submission, and a new application may require another fee.
Check the applicable refund conditions before submitting a new application.
How can I avoid Turkey eVisa passport mismatches?
Before submitting your application:
- Copy information directly from your passport.
- Double-check your passport number and personal details.
- Use the passport you intend to travel with.
- Review all information before payment.
- Compare your issued eVisa with your passport after receiving it.
These checks can help prevent incorrect information and the need to reapply.
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